FAQ - Returns and Exchanges

We accept returns/exchanges on furniture for issues relating to quality or defects within 1 year of purchase. If you'd like to request a return please email hello@secondcharm.net . We will not accept returns/exchanges after this period or for aesthetic reasons (e.g. bigger than expected, colour does not match other furniture, etc).

Smaller decor items such as baskets and lamp shades are non-returnable.